QuantBIM — End User Licence Agreement, Privacy Notice and Cookie Policy
Document Details: Version: 4.0, Effective date: 1 May 2026, Last amended: 1 May 2026, Publisher: FJE Engineering Kft., Contractual role: Developer / Service Provider / Data Controller, Contact: [email protected], Website: quantbim.com.
Important: by installing, launching or otherwise using the software, the User accepts the terms of this Agreement and Privacy Notice. If the User does not accept these terms, the User must not install, launch or use the software and must remove it from their device.
Table of Contents
Contracting Parties
- Developer / Service Provider / Data Controller: FJE Engineering Kft.
- Registered office: 1085 Budapest, Somogyi Béla utca 21., Hungary
- Company registration number: 01-09-409905
- Tax number: 32165160-2-42
- Represented by: János Fésű
- Contact: [email protected]
- Website: quantbim.com
User: any natural or legal person who downloads, installs, launches or otherwise uses the software (hereinafter: the “User” or “you”).
This document consists of five units: (I) End User Licence Agreement, (II) Privacy Notice, (III) Cookie Policy, (IV) Definitions and Contact Details, and (V) Diagnostic and Feedback Data Transmission Appendix. The document forms a single integrated whole; all parts are effective simultaneously.
Part I – End User Licence Agreement (EULA)
1. Acceptance of the Terms
This End User Licence Agreement (hereinafter: the “Agreement” or the “Terms”) is a legally binding agreement between FJE Engineering Kft., acting as Developer, Service Provider and Data Controller (hereinafter uniformly: the “Developer”), and the User. It is governed by the provisions of Act V of 2013 on the Hungarian Civil Code (hereinafter: the “Civil Code”) and Act CVIII of 2001 on certain issues relating to electronic commerce services and information society services.
If the User acts on behalf of an organisation, the User represents and warrants that they are authorised to bind that organisation legally to these Terms. In that case, the terms “User” and “you” refer to that organisation.
The Terms may be amended from time to time. Continued use of the software after an amendment, provided that the User has been duly informed of the amendment, constitutes acceptance of the amended Terms. Material amendments affecting consumer rights are governed by Section 17.
2. Licence Grant
2.1 Limited Licence
Subject to compliance with these Terms and fulfilment of any payment obligations, the Developer grants the User a personal, non-exclusive, non-transferable, revocable and limited licence to install and use the Software solely for the User’s internal business or personal purposes during the applicable licence term.
The Software is licensed, not sold: the Developer retains all ownership rights. The User acquires only those rights expressly granted under these Terms.
2.2 Activation and Hardware Binding
An internet connection may be required to activate the licence. The Software licence may be tied to a specific physical device under the conditions specified at purchase or in the licence documentation.
Operation on a virtual machine (VM) is not supported and is prohibited under these Terms, unless the Developer has expressly authorised it in advance in writing.
2.3 Prohibitions
The User, and any third parties engaged by the User, are not entitled to:
- sublicense, sell, resell, transfer, assign or otherwise exploit the Software or any part of it for commercial purposes;
- modify, translate, adapt, merge or create derivative works based on the Software;
- reverse engineer, disassemble, decompile or otherwise attempt to obtain the source code, internal logic, algorithms, data structures, artificial intelligence components, prompt architecture or model-integration logic of the Software, except where expressly permitted by applicable law despite the contractual prohibition;
- use knowledge obtained from the Software to develop a competing product or service;
- remove or alter any proprietary notice, trade mark notice or copyright notice from the Software;
- use the Software in any manner that violates applicable laws.
2.4 Archival Copy
The User may create one (1) archival copy of the Software solely for backup purposes for the duration of the subscription period, provided that the copy preserves all original copyright and proprietary notices.
3. Trial Version
The Developer may make the Software, or certain features of it, available under designations such as “free”, “evaluation”, “trial”, “preview” or “beta” (collectively: “Trial Version”). The following rules apply to any Trial Version:
- it may be used for 30 (thirty) calendar days from download or receipt, unless the documentation for the Trial Version provides otherwise;
- it is provided solely for non-commercial evaluation use;
- it is limited to the individual User themselves or, in the case of a business, to one named employee;
- rights granted to paid subscribers do not apply to the Trial Version.
The Developer assumes no obligation in relation to the Trial Version, including any obligation to continue making it available or to convert it into a paid offering. A Trial Version may contain code that has not been fully tested, and errors may cause data loss or system failure. The Developer reserves the right to withdraw the Trial Version at any time without prior notice.
4. Subscription, Fees and Payment
4.1 Subscription and Licence Term
Certain features or subscription tiers may be subject to payment. The applicable fees, subscription term and renewal terms are specified at the time of purchase or on a separate order form.
4.2 Payment Process
Payments are processed through external payment service providers complying with applicable payment standards. The Developer does not store the User’s full bank card or bank account numbers on its own systems.
4.3 Automatic Renewal
Where a subscription includes automatic renewal, the Developer will clearly inform the User at the time of purchase. The conditions and deadlines for cancelling automatic renewal will be indicated at the time of purchase or in the account settings. If automatic renewal is not cancelled, the subscription will renew at the then-current pricing.
4.4 Taxes and Public Charges
Unless stated otherwise, the displayed fees do not include value added tax (VAT) or other applicable public charges. The User is responsible for paying all applicable taxes and charges, except where the Developer is legally required to deduct and remit them.
4.5 Refunds
Unless otherwise required by law, including in particular the EU consumer right of withdrawal under Section 13, or unless an express refund guarantee was offered at the time of purchase, fees paid are non-refundable after the licence key has been issued or access has been opened.
5. Intellectual Property and Artificial Intelligence Components
The Software, including its source code, architecture, user interface, documentation, internal data structures, BIM/IFC processing workflows, artificial intelligence components, prompt architecture, model-integration logic and proprietary file formats, constitutes the copyright-protected intellectual property and trade secret of FJE Engineering Kft. under Act LXXVI of 1999 on Copyright, the trade-secret provisions of the Civil Code and the protection confirmed in the case law of the Court of Justice of the European Union.
Project outputs processed and created by the User remain the User’s property; however, the processing methods, intermediate representations and internal operating mechanisms of the Software are the exclusive property of the Developer.
The Developer reserves all rights not expressly granted to the User under these Terms.
6. User Content and Local Data Processing
6.1 Ownership of User Content
The User retains full ownership of all project files, models, drawings, datasets and other content created, uploaded or processed using the Software (hereinafter: “User Content”). These Terms do not transfer any ownership rights in User Content to the Developer.
6.2 Principle of Local Processing
QuantBIM processes BIM/IFC project data by default locally, on the User’s own device. Project data is not automatically transmitted to the Developer’s servers, except in the cases detailed in Section 22.
6.3 User Responsibility
The User is solely responsible for:
- ensuring that User Content complies with all applicable laws and regulatory requirements;
- maintaining regular backups of User Content — data loss may occur in online services, for which the Developer assumes no liability;
- ensuring that User Content does not infringe the intellectual property rights, personality rights or other lawful interests of third parties.
QuantBIM is a software tool supporting quantity take-off, cost estimation and BIM-based professional workflows. Its purpose is to support, not replace, the User’s professional judgement and expertise.
The User acknowledges and accepts that:
- the User is solely responsible for verifying the accuracy, completeness and applicability of any result generated by the Software (hereinafter: “Output”) before using it for professional, commercial, regulatory or any other purpose;
- the Software has not been designed or tested for every possible use case; the Output may not necessarily meet the User’s specific requirements;
- the User is solely responsible for determining whether use of the Software is appropriate for a given project or purpose, including establishing independent verification procedures;
- the Developer assumes no liability for Outputs arising from use of the Software or for their consequences.
8. Feedback
If the User submits ideas, development suggestions, bug reports or other feedback (hereinafter: “Feedback”) to the Developer, including messages sent through the feedback interface built into the Software, the User thereby grants the Developer a non-exclusive, transferable, irrevocable, worldwide, royalty-free licence, including the right to sublicense, to use the Feedback for development, troubleshooting and other exploitation of the Software.
Feedback does not constitute confidential information, and the Developer is not obliged to provide any consideration for using it. The processing of personal data provided by the User through the Ooops feedback window is governed by the Privacy Notice in Part II.
The Developer warrants that the Software made available under a paid Subscription will, for 90 (ninety) calendar days from the date of availability (hereinafter: the “Warranty Period”), have the general functions and characteristics described in the end-user documentation.
In the event of a conformity defect, the Developer will, at its own discretion, use reasonable efforts to correct the defect or refund the affected Subscription fee and terminate the Subscription. Any warranty claim may be asserted only within the Warranty Period; claims made after that period are deemed time-barred.
The rules on conformity warranties for digital content and digital services are set out in the applicable Hungarian legislation implementing Directive (EU) 2019/770 of the European Parliament and of the Council on contracts between consumers and traders. These Terms do not limit statutory warranty rights granted to consumers.
9.2 Exclusion of Warranty
Except for the limited warranty set out in Section 9.1 and mandatory consumer rights provided by applicable laws, in particular Act CLV of 1997 on Consumer Protection and the Civil Code, the Software is provided “as is” and “with all faults”.
To the extent permitted by applicable law, the Developer excludes all express, implied or statutory warranties, including in particular implied warranties of merchantability, fitness for a particular purpose, title, non-infringement and accuracy.
The Developer does not warrant that the Software will meet all of the User’s requirements, that its operation will be uninterrupted or error-free, that defects will always be corrected, that the Software will be free from malicious code or harmful components, or that User data will not be damaged or lost.
10. Limitation of Liability
To the fullest extent permitted by applicable law, FJE Engineering Kft. shall not be liable for indirect, incidental, special, consequential or punitive damages, including in particular loss of profit, loss of revenue, data loss, loss of business, damage to goodwill, business interruption, absence or defect of Output, or damage arising from force majeure.
The total aggregate liability of FJE Engineering Kft. to the User for all claims arising from these Terms or use of the Software shall not exceed the greater of: (a) the total fees actually paid by the User for the Software during the twelve (12) months preceding the event giving rise to the damage; or (b) EUR 100.
This limitation of liability applies to any theory of liability, including in particular contractual liability, non-contractual liability — including negligence and strict liability — and statutory claims.
The above limitations do not affect the Developer’s liability in cases of intentional damage or gross negligence, damage directly affecting the User’s bodily integrity, health or life, liability that cannot be excluded under Section 6:526 of the Civil Code, or any other case in which limitation or exclusion of liability is prohibited by applicable law.
11. Indemnification
The User undertakes, on the basis of the Civil Code’s rules on damages and indemnification, to indemnify, defend and hold harmless FJE Engineering Kft., its executive officers, employees, agents and successors from and against any claims, liabilities, damages, losses and costs, including reasonable legal fees, arising out of or relating to:
- the User’s access to or use of the Software;
- User Content, including its application in connection with Output;
- the User’s breach of these Terms;
- the User’s breach of applicable laws, regulatory requirements or third-party rights.
12. Term and Termination
12.1 Effective Date
These Terms are effective from the date on which the User first accepts them and remain in force until terminated under this Section.
12.2 Termination by the User
The User may terminate these Terms at any time by ceasing use of the Software and removing all copies of the Software from their device.
12.3 Termination by the Developer
The Developer may, pursuant to Section 6:212 of the Civil Code, suspend or terminate the User’s licence with immediate effect if:
- the User breaches any material provision of these Terms and fails to remedy the breach within 30 (thirty) calendar days of written notice;
- the User fails to pay the applicable fees when due;
- insolvency, bankruptcy, liquidation or voluntary winding-up proceedings are commenced against the User; or
- the Developer is required to terminate by applicable law, regulatory decision or court order.
12.4 Consequences of Termination
Upon termination, the User’s right to use the Software ceases immediately. The User must promptly remove and delete all copies of the Software from their devices and, at the Developer’s request, retain evidence that removal has been completed.
Termination does not affect provisions that by their nature survive termination of the agreement, including in particular Section 5 (intellectual property), Section 6.1 (ownership), Section 7 (professional responsibility), Section 8 (feedback), Section 9.2 (exclusion of warranty), Section 10 (limitation of liability), Section 11 (indemnification), Section 14 (confidential information), Section 18 (governing law), and the definitions.
13. Consumer Right of Withdrawal
This Section applies solely to consumers residing in a Member State of the European Union, on the basis of Hungarian Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses and Directive 2011/83/EU.
A consumer may withdraw from a contract for digital content without giving any reason within 14 (fourteen) calendar days of concluding the contract and may request a refund of the fees paid.
The right of withdrawal may be lost if:
- the User has downloaded or activated the Software within the 14-day withdrawal period; and
- at the start of the download, the Developer informed the User of the condition under which the right of withdrawal would cease; and
- the User acknowledged that information and expressly consented to the Developer beginning immediate performance, thereby waiving the right of withdrawal.
The intention to withdraw must be communicated in writing before expiry of the 14-day period by sending a notice to [email protected], or by using the model withdrawal form annexed to Hungarian Government Decree 45/2014 (II. 26.). Refunds will be made within 14 days of withdrawal using the original payment method.
These provisions do not limit any other statutory rights granted to consumers.
In connection with use of the Software, either party (the “Disclosing Party”) may disclose confidential information to the other party (the “Receiving Party”). The Receiving Party must protect the Disclosing Party’s confidential information with the same degree of care as it uses to protect its own similar information, but at least with the care required for protection of trade secrets under Section 2:47 of the Civil Code, and may use it only for purposes connected with the Software.
Confidential information may be disclosed only where required by law; where legally possible, the Receiving Party must notify the Disclosing Party in advance.
Information is not confidential if it: (a) becomes generally known without breach of an obligation by the Disclosing Party; (b) was already known to the Receiving Party before disclosure; (c) is received from a third party without breach of a confidentiality obligation; or (d) was independently developed by the Receiving Party without use of the Disclosing Party’s confidential information.
15. Force Majeure
Neither party is liable for delay or non-performance caused by an unforeseeable circumstance outside that party’s control and impossible to avert within the meaning of Section 6:142 of the Civil Code, including in particular natural disaster, fire, flood, epidemic, economic sanctions, embargo, strike, labour disturbance, terrorist act, war, failure of the internet or third-party infrastructure, power outage, regulatory measure or other extraordinary circumstance (hereinafter: “Force Majeure”).
The affected party must notify the other party promptly in writing of the impediment and must use all reasonable efforts to minimise the delay.
16. Export Controls and Sanctions
The User undertakes to comply with all applicable export-control laws, regulations and regulatory requirements in connection with use of the Software, including the rules of the European Union’s common commercial policy and sanctions regulations. The User represents that they will not make the Software available to any country, organisation or person to whom export or transfer of the software is prohibited under applicable law.
17. Updates, Changes and Third-Party Components
17.1 Changes to the Software
The Developer may from time to time issue updates, security patches, bug-fix packages or new versions of the Software. The Developer reserves the right to modify, suspend or discontinue any feature of the Software; where possible, the Developer will notify the User in advance of material changes.
17.2 Amendments to the Terms
The Developer reserves the right to amend these Terms. In the event of amendment, the Developer will update the effective date at the beginning of the document and, where possible, notify the User through the Software or via the registered email address.
If an amendment is material and adverse to a consumer, the User may terminate the Agreement within 30 (thirty) days of the amendment taking effect and request a pro rata refund for the remaining subscription period. Upon renewal of a subscription, the terms in force at the time of renewal apply in all cases.
17.3 Open-Source Components
The Software may contain third-party open-source libraries or components. Such components are governed by their own licence terms, which are available in the Software documentation or in the accompanying licence file. Nothing in these Terms limits the User’s rights under applicable open-source licences.
18. Governing Law and Dispute Resolution
18.1 Governing Law
These Terms are to be interpreted and applied in accordance with Hungarian law, in particular Act V of 2013 on the Hungarian Civil Code, without regard to conflict-of-law rules. In consumer relationships, these Terms may not derogate from the mandatory consumer-protection provisions of the Member State in which the consumer has their residence.
18.2 Consultation
In the event of any dispute arising from these Terms or use of the Software, the parties must seek in good faith to resolve the dispute through negotiation and consultation for at least 30 (thirty) calendar days before initiating court or other proceedings.
18.3 B2B Disputes
For business-to-business (B2B) disputes, the parties agree — to the extent permitted by the applicable procedural rules — to the exclusive venue of the court having subject-matter jurisdiction and seated in Budapest.
If the exclusive venue clause is not applicable for any reason, the parties regard proceedings before the court having subject-matter jurisdiction and seated in Budapest as the primary venue.
18.4 Consumer Disputes
In consumer disputes, this clause does not limit the User’s mandatory consumer-protection, jurisdictional, venue or remedy rights. The User may apply to the conciliation body competent according to their place of residence or stay, pursuant to Sections 18–37/A of Act CLV of 1997 on Consumer Protection.
The conciliation body competent according to the Developer’s registered office is: Budapest Conciliation Board, 1016 Budapest, Krisztina krt. 99., Hungary.
19. General Provisions
19.1 Entire Agreement
These Terms, together with the Privacy Notice, the Cookie Policy and any purchase agreement, constitute the entire and exclusive agreement between the parties and supersede all previous oral or written agreements, statements or understandings.
19.2 Severability
If any provision of these Terms is invalid, void or unenforceable under applicable law, that provision must be modified to the minimum extent necessary to make it enforceable, while preserving the parties’ intention to the greatest possible extent, without affecting the validity of the remaining provisions, pursuant to Section 6:97 of the Civil Code.
19.3 Waiver
The Developer’s failure or delay in exercising any right does not constitute a waiver of that right unless the Developer expressly confirms the waiver in writing, within the meaning of Section 6:13 of the Civil Code.
19.4 Assignment
The User may not assign or transfer their rights or obligations under these Terms without the Developer’s prior written consent. The Developer may transfer these Terms with prior notice to the User, including in connection with a merger, asset sale or other business reorganisation.
19.5 Governing Language
These Terms have been prepared in Hungarian and English. In the event of any inconsistency of interpretation, the Hungarian-language version prevails.
19.6 Notices
Legal notices addressed to the Developer must be sent to [email protected] or by post. Notices from the Developer may be delivered to the User via the registered email address, through in-Software notification or by publication on quantbim.com.
Part II – Privacy Notice
This Privacy Notice has been prepared on the basis of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter: the “GDPR”), Act CXII of 2011 on Informational Self-Determination and Freedom of Information (hereinafter: the “Privacy Act”) and other applicable data-protection legislation.
20. Identification of the Data Controller
- Name of Data Controller / Service Provider: FJE Engineering Kft.
- Registered office: 1085 Budapest, Somogyi Béla utca 21., Hungary
- Company registration number: 01-09-409905
- Tax number: 32165160-2-42
- Representative: János Fésű
- Data-protection contact: [email protected]
- Website: quantbim.com
The Developer has assessed, in accordance with applicable laws, whether a data protection officer (DPO) must be appointed and has recorded the result in its data-protection register.
21. Purposes and Legal Bases of Processing
The legal bases for processing carried out within QuantBIM are summarised in the table below:
| Processing purpose | Legal basis (Article 6 GDPR) | Note |
|---|
| Proper operation of the Software; licence-validity checks | Art. 6(1)(b) – performance of a contract | Necessary for performance of the licence agreement |
| Feedback and diagnostic data transmission for troubleshooting and product development | Art. 6(1)(a) – consent | Subject to express, withdrawable consent; consent may be withdrawn |
| Subscription and payment administration | Art. 6(1)(b) and (c) – contract and legal obligation | Necessary for accounting and tax-law obligations |
| Processing based on legitimate interests, for example enforcement of rights and prevention of abuse | Art. 6(1)(f) – legitimate interests | Based on a completed legitimate-interest assessment; the data subject may object |
22. Categories of Personal Data Processed
The Developer processes only data categories that are necessary, proportionate and documented for the relevant purpose. The detailed rules for feedback and diagnostic data transmission are set out in Appendix V.
| Data category | Examples | Legal basis | Note |
|---|
| Licence and operational data | licence identifier, activation status, application version | Performance of a contract | Necessary for proper operation of the Software. |
| Contact data | name, organisation, email, telephone number, where provided by the User | Consent or performance of a contract | Providing this data when giving feedback is voluntary. |
| Feedback content | message written by the User, error description | Consent | Transmitted only on the basis of active submission by the User. |
| Diagnostic data | log files, technical environment, versions, error context | Consent | Data minimisation and pseudonymisation must be applied before upload. |
| Project data | model or project package in limited form | Express consent | Not uploaded by default. |
| Subscription and billing data | billing name, address, tax number, transaction identifier | Performance of a contract and legal obligation | Necessary for accounting and tax-law obligations. |
| Data linked to legitimate interests | abuse-prevention, enforcement and security data | Legitimate interests | May be processed on the basis of a legitimate-interest assessment. |
22.1 Data Minimisation
The Developer applies a data-minimisation procedure in accordance with Article 5(1)(c) GDPR. In particular, authentication data, access tokens, passwords, private keys, certificates and other sensitive patterns must be excluded from or pseudonymised in diagnostic packages before upload.
22.2 Principle for Project Data
QuantBIM processes BIM/IFC project data by default locally, on the User’s own device. Project data may be transmitted to the Developer only on the basis of the User’s express decision and consent.
23. Feedback and Diagnostic Data Transmission
23.1 Consent Mechanism
The feedback and diagnostic data transmission function may be activated only on the basis of the User’s prior, informed and voluntary consent. Clear information must be given when consent is requested regarding the specific content and scope of that consent.
23.2 Withdrawal of Consent
Consent may be withdrawn at any time through the Software settings. Withdrawal does not affect the lawfulness of processing carried out before withdrawal. In the event of withdrawal, the opt-in status becomes inactive, the anonymous session identifier is deleted, and no new diagnostic upload may be initiated.
23.3 Method of Data Transmission
Data transmission takes place over an encrypted, secure connection (HTTPS), through the Developer’s API and the hosting infrastructure used by the Developer. The Developer ensures that data transmission complies with the technical and organisational security requirements under Article 32 GDPR.
23.4 Protection of Original Files
The feedback and diagnostic process must not modify or delete the original project files, log files or configuration files. Temporary packages may be created only transiently for the technical execution of the transmission.
24. Third-Party Processors
In accordance with Article 28 GDPR, the Developer uses only third-party processors that provide appropriate technical and organisational safeguards. The specific names of the providers must be stated in the final, published processor list. If a category is not actually used, it must be removed from the final version.
| Category | Provider / system | Processing purpose | Data concerned | Transfer / location |
|---|
| Payment service provider | Supabase, Inc. (supabase.com); Paddle.com Market Limited (paddle.com) | processing subscriptions, licence purchases and payments | billing and transaction data | according to the providers’ contractual and privacy terms |
| Billing system | Paddle.com Market Limited (paddle.com) | issuing invoices, fulfilling accounting and tax obligations | billing name, address, tax number, invoice data | according to the provider’s contractual and privacy terms |
| Hosting and infrastructure provider | Cloudflare, Inc. (cloudflare.com) | receiving and storing feedback, diagnostic packages and related technical data | diagnostic data, log data, optional project package | EEA or third country based on appropriate safeguards |
| Email / customer-support system | Cloudflare, Inc. (cloudflare.com) | customer communication and handling bug reports | name, email, message content, related metadata | according to the provider’s contractual and privacy terms |
| Artificial intelligence provider | Ollama (ollama.com) | providing external AI functions | only data necessary for operation of the relevant AI function | according to separate data-processing terms |
Where personal data is transferred to a third country, especially outside the European Economic Area, the Developer ensures that the transfer is carried out in accordance with Chapter V GDPR and subject to appropriate safeguards. Such safeguards may include, in particular, the use of standard contractual clauses approved by the European Commission.
25. Data Retention Periods
The Developer retains personal data only for as long as the processing purpose exists or as long as required by a legal obligation, in accordance with Article 5(1)(e) GDPR:
- feedback and diagnostic data: for as long as necessary to process the relevant feedback and carry out related troubleshooting, but for no more than 3 years unless a legal obligation requires longer retention;
- subscription and billing data: for the 8-year retention period under Section 169 of Act C of 2000 on Accounting;
- anonymous session identifier: deleted immediately when consent is withdrawn.
After expiry of the retention period, personal data is deleted or irreversibly pseudonymised.
26. Data-Security Measures
In accordance with Article 32 GDPR, having regard to the nature, scope, context and purposes of processing and to the risk to the rights and freedoms of natural persons, the Developer applies appropriate technical and organisational measures to protect personal data, including in particular:
- transmission over an encrypted, secure protocol (HTTPS);
- automatic data filtering and pseudonymisation before upload;
- access-rights management and application of the need-to-know principle within the Developer’s organisation;
- in the event of a personal-data breach, fulfilment of notification and communication obligations under Articles 33–34 GDPR: the Developer must notify the authority within 72 hours of becoming aware of the breach and, if the breach involves a high risk, must also inform the affected data subjects.
27. Data Subject Rights
Under Chapter III GDPR, the User has the following rights:
- right of access (Article 15 GDPR): the right to obtain information about personal data processed by the Developer;
- right to rectification (Article 16 GDPR): the right to request correction or completion of inaccurate or incomplete data;
- right to erasure — “right to be forgotten” (Article 17 GDPR): the right to request deletion of data where the legal basis for processing has ceased;
- right to restriction of processing (Article 18 GDPR): the right to request suspension of processing in specified cases;
- right to data portability (Article 20 GDPR): the right to receive data processed on the basis of consent or contract performance in a structured, machine-readable format;
- right to object (Article 21 GDPR): the right to object to processing based on legitimate interests;
- right to withdraw consent (Article 7(3) GDPR): consent may be withdrawn at any time; withdrawal does not affect the lawfulness of processing carried out before withdrawal;
- right to lodge a complaint (Article 77 GDPR): a complaint may be lodged with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH; registered office: 1055 Budapest, Falk Miksa utca 9–11., Hungary; website: naih.hu; email: [email protected]) or with the supervisory authority of the Member State of the User’s habitual residence, place of work or place of the alleged infringement.
Requests to exercise data subject rights must be sent to [email protected]. The Developer will fulfil the request without undue delay and in any event within one month under Article 12 GDPR, or inform the applicant of the reasons for refusal.
Profiling and automated individual decision-making: the Developer does not carry out automated individual decision-making, including profiling, on the basis of the User’s personal data.
Part III – Cookie Policy
28. Use of Cookies
The feedback function of the QuantBIM desktop application is not cookie-based. The rules on cookies apply only to the quantbim.com website and web components.
28.1 Legal Basis and Types of Cookies
Cookies may be placed on the quantbim.com website on the basis of Section 155/A of Act C of 2003 on Electronic Communications and the privacy directive applicable to the electronic communications sector (Directive 2002/58/EC, the ePrivacy Directive).
The cookie categories used are:
- strictly necessary cookies: essential for the basic operation of the website, such as login, session management and security functions; no separate consent is required for these;
- functional cookies: used to store User preferences, such as language settings; consent is required;
- analytical cookies: used to collect aggregated, anonymised traffic data, such as page-view counts; consent is required;
- marketing cookies: where the Developer uses such cookies, express consent is required.
28.2 Consent and Withdrawal
Non-strictly necessary cookies may be placed only on the basis of the User’s express, prior and informed consent, which may be given through the cookie banner displayed when visiting the website. The User may withdraw consent at any time through browser settings or through the cookie-configuration tool available on the website.
29. Definitions
- Anonymous session identifier: a unique technical identifier generated upon consent, not capable by itself of identifying a person, used to link feedback data transmissions; it is deleted when consent is withdrawn.
- B2B User: a User who uses the Software not as a consumer, but within the scope of economic or professional activity.
- Confidential information: non-public information qualifying as confidential under the conditions set out in Section 14.
- Diagnostic package: a data package compiled by the Software in connection with feedback or diagnostic data transmission and subjected to data minimisation and pseudonymisation.
- EEA: European Economic Area — the Member States of the European Union, Norway, Liechtenstein and Iceland.
- Subscription: the paid right to access and use the Software for a specified period.
- FJE Engineering Kft.: the developer, service provider, publisher and data controller of the QuantBIM software.
- User Content: all project files, models, datasets, drawings or other content that the User creates, uploads or processes using the Software.
- Consumer: a natural-person User who uses the Software outside the scope of their profession, independent occupation or business activity.
- GDPR: Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
- Privacy Act: Act CXII of 2011 on Informational Self-Determination and Freedom of Information.
- Output: any result, calculation, report, model or other data arising from use of the Software, including professional conclusions.
- NAIH: Hungarian National Authority for Data Protection and Freedom of Information; the supervisory authority in Hungary within the meaning of Article 51 GDPR.
- Price Incognito: the User-facing function of the Software that removes or masks price- and cost-related data fields from diagnostic data before upload.
- Trial Version: a release marked as trial or beta, limited in time and purpose, as described in Section 3.
- Civil Code: Act V of 2013 on the Hungarian Civil Code.
- Software: the QuantBIM application, including all of its modules, features, updates, bug-fix packages and related documentation.
- Service Provider: FJE Engineering Kft. as the provider of services related to the Software.
- Force Majeure: an external circumstance that was unforeseeable and impossible for the affected party to avert, within the meaning of Section 15 and Section 6:142 of the Civil Code.
- Developer / Service Provider / Data Controller: FJE Engineering Kft.
- Registered office: 1085 Budapest, Somogyi Béla utca 21., Hungary
- Company registration number: 01-09-409905
- Tax number: 32165160-2-42
- Represented by: János Fésű
- General enquiries: [email protected]
- Technical support and bug reports: [email protected]
- Feedback: [email protected]
- Online legal documentation: quantbim.com/eula
- NAIH: 1055 Budapest, Falk Miksa utca 9–11., Hungary · naih.hu · [email protected]
- Budapest Conciliation Board (consumer disputes): 1016 Budapest, Krisztina krt. 99., Hungary · bkik.hu/bekeltetes
Appendix V – Diagnostic and Feedback Data Transmission Policy
M1. Scope
This appendix applies to the Software’s feedback, bug-reporting and save-related diagnostic data transmission processes. Its purpose is to record separately and transparently what data may be compiled, pseudonymised and transmitted.
M2. Data Categories That May Be Transmitted
| Data category | May be transmitted | Automatically pseudonymised / excluded | Note |
|---|
| User feedback | message written in the Ooops window; optionally provided name, organisation, email, telephone number | pseudonymisation of contact data appearing in previous log files or configuration copies | provision of contact details is voluntary |
| Technical and diagnostic metadata | application version, release identifier, operating system, dependency versions, number of processor cores, memory statistics, diagnostic summary | sensitive fields in configuration files are excluded | generally not suitable for direct identification, but may become personal data if combined with other data |
| Diagnostic log file | most recent log files after pseudonymisation, minimised configuration extracts, session and model context where enabled | tokens, passwords, certificates, environment variables, authentication keys and project comments are excluded | file-size and package-size limits apply |
| Project data | only as a separately authorised attachment; in limited form within a diagnostic package | removal or masking of price and cost data when Price Incognito is enabled | not uploaded by default |
| Minimal usage event | application version, release identifier, operating system, interface language, diagnostics status, Price Incognito status, timestamp | project file, feedback message, contact data and project output are not included | may be sent only where valid consent exists |
M3. Data Minimisation and Pseudonymisation
Before upload, automatic data filtering and pseudonymisation must be applied. As part of this, email addresses, access keys, authentication tokens, passwords and similar sensitive patterns appearing in log files and textual diagnostic data must be pseudonymised or deleted. Files containing authentication keys, certificates, environment variables and access credentials must be excluded.
M4. Price Incognito Function
If the User enables the Price Incognito function, the Software removes or masks price- and cost-related data fields from diagnostic data to which this rule is technically applicable before upload. The function setting may be changed at any time.
M5. Transmission Modes
The feedback function may enable the following transmission modes:
- text message only;
- text message and diagnostic / log package;
- text message and project package subject to a size limit;
- combination of text message, log package and project package;
- minimised diagnostic package in Price Incognito mode.
If the User enables transmission of feedback and diagnostic data, the Software may compile a limited diagnostic package after a save operation for troubleshooting and product-development purposes. Actual upload may be initiated only where valid consent and an active anonymous session identifier exist.
M7. Temporary Files and Deletion
When feedback is sent, the Software may create temporary data packages in the device’s temporary storage. These must be deleted automatically after transmission is complete. The diagnostic cache may be deleted using the system safety-reset function.
End of document.
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